At Adrian Shop, we are committed to offering high-quality bathroom products, including bathtubs and vanities, while ensuring our customers are fully informed and supported. This Warranty Policy outlines the terms under which warranties are provided for products purchased from our website.
1. 🛡️ Warranty Coverage
We offer a standard 1-year limited warranty on most bathtubs and bathroom vanities unless stated otherwise. This warranty covers manufacturing defects and issues arising during normal, intended residential use.
📌 Note: Warranty coverage may vary by brand or product. Please check individual product pages for detailed warranty information.
2. 📅 Warranty Period
The warranty becomes effective on the date of purchase and remains valid for one (1) year.
3. 📝 Warranty Claims
To submit a warranty claim, please follow these steps:
Contact Us: Email our team at support@adrainshop.website or call +1 940 808 4010.
Submit Details: Provide your order number, product name, a description of the issue, and relevant photos or videos, if possible.
Return Instructions: If your claim qualifies under warranty terms, we will issue a return authorization and instructions for returning the item for inspection, repair, or replacement.
4. 🚫 Exclusions
The following are not covered by the warranty:
Damage caused by misuse, accidents, poor installation, or neglect
Cosmetic damage that does not affect product functionality
Normal wear and tear from daily use
Products modified, altered, or repaired without prior approval
Items purchased from unauthorized sellers or resold through third-party marketplaces
5. ⚖️ Limitation of Liability
Our liability under this warranty is strictly limited to the repair or replacement of the defective product.
Adrian Shop shall not be held liable for any indirect, incidental, or consequential damages, including but not limited to labor costs, delays, or water damage resulting from use or installation of the product.
6. 📞 Contact Us
If you have any questions regarding our warranty terms or need assistance, please contact:
Adrian Shop
📍 200 Texas Ave, Luling, TX 78648, KY 40379
📧 Email: support@adrainshop.website
📞 Phone: +1 940 808 4010